Service & Support

Warranty

Warranty and Service

JET warrants every product they sell against manufacturers’ defects. If one of our tools needs service or repair, please contact Technical Service by calling 1-800-274-6846, 8AM to 5PM CST, Monday through Friday.

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Warranty Period

The general warranty lasts for the time period specified in the literature included with your product or on the official JET-branded website.

  • JET products carry a limited warranty which varies in duration based upon the product. Accessories carry a limited warranty of one year from the date of receipt.
  • Consumable items are defined as expendable parts or accessories expected to become inoperable within a reasonable amount of use and are covered by a 90 day limited warranty against manufacturer’s defects.

    90 Days

  • Parts
  • Consumable Items
 

    1 Year

  • Air Tools Accessories
  • Motors
  • Machine Accessories
 

    1 Year Wear and Tear

  • Air Tools 
 

    2 Year

  • Metalworking Machinery
  • Electric Hoists
  • Electric Hoist Accessories
  • Woodworking Machinery used for Industrial or Commercial Purposes
 

    3 Year

  • JET Elite Mills
  • JET Elite Lathes
  • JET Elite Bandsaws
 

    5 Year

  • Woodworking Machinery
 

    Limited Lifetime

  • Air Tools
  • JET Parallel Clamps
  • VOLT Electric Hoists
  • Manual Hoists
  • Manual Hoist Accessories
  • Shop Tools
  • Warehouse & Dock products
  • Hand Tools
 

 

Who Is Covered

This warranty covers only the initial purchaser of the product from the date of delivery.

What Is Covered

This warranty covers any defects in workmanship or materials subject to the limitations stated below. This warranty does not cover failures due directly or indirectly to misuse, abuse, negligence or accidents, normal wear-and-tear, improper repair, alterations or lack of maintenance.

Warranty Limitations

Woodworking products with a Five Year Warranty that are used for commercial or industrial purposes default to a Two Year Warranty. Please contact Technical Service at 1-800-274-6846 for further clarification.

How to Get Technical Support

Please contact Technical Service by calling 1-800-274-6846. Please note that you will be asked to provide proof of initial purchase when calling.

If a product requires further inspection, the Technical Service representative will explain and assist with any additional action needed.

JET has Authorized Service Centers located throughout the United States. For the name of an Authorized Service Center in your area call 1-800-274-6846 or use the Service Center Locator on the JET website.

More Information

JET is constantly adding new products. For complete, up-to-date product information, check with your local distributor or visit the JET website.

How State Law Applies

This warranty gives you specific legal rights, subject to applicable state law.

Limitations on This Warranty

JET LIMITS ALL IMPLIED WARRANTIES TO THE PERIOD OF THE LIMITED WARRANTY FOR EACH PRODUCT. EXCEPT AS STATED HEREIN, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

JET SHALL IN NO EVENT BE LIABLE FOR DEATH, INJURIES TO PERSONS OR PROPERTY, OR FOR INCIDENTAL, CONTINGENT, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF OUR PRODUCTS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

JET sells through distributors only. The specifications listed in JET printed materials and on official JET -branded websites are given as general information and are not binding. JET reserves the right to effect at any time, without prior notice, those alterations to parts, fittings, and accessory equipment which they may deem necessary for any reason whatsoever. JET® branded products are not sold in Canada by JPW Industries.

NOTE: JET is a division of JPW Industries. References in this document to JET also apply to JPW Industries or any of its successors in interest to the JET brand.

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